At Voguegent, we value your trust and want every shopping experience to be a delightful one. However, we understand that there may be instances when a product doesn't meet your expectations. Our return and refund policy is designed to be transparent and simple, so you can shop with peace of mind.
If you wish to return a product, you may do so within 48 hours of receiving your order. To help us process your return efficiently, please ensure the following conditions are met:
Initiating a Return – Simple & Convenient
Starting a return is quick and hassle-free. You can choose either of the following methods within the 48-hour return window:
Email Support: Write to us at Neotechblendprivatelimited@gmail.com with your order number and reason for return.
Online Request: Log in to your account on Voguegent, locate your order, and click on the return option.
Our team will guide you through the next steps and ensure a smooth return process.
Once we receive the returned product and it passes our quality inspection, we will initiate the refund process without delay. Here's what you can expect:
Refunds are typically processed within 5–7 business days from the date of return approval.
The refunded amount will be credited back to the original payment method used during your purchase.
To maintain the integrity and quality of our product offerings, refunds are only applicable for items that are returned in their original, unused condition. Products that show signs of wear, damage, or have been tampered with may not qualify for a refund.
Certain items are not eligible for return due to hygiene or customization reasons. Kindly review the following non-returnable categories before placing your order:
Customized Items: Products that have been personalized or custom-made are not eligible for return.
Clearance Sales: Items purchased during clearance or promotional sales are considered final and cannot be returned.
If you have any questions or need help with a return or refund request, our customer support team is just an email away. Reach out to us at Neotechblendprivatelimited@gmail.com, and we’ll ensure your concerns are addressed with care and clarity.
Thank you for choosing Voguegent. Your satisfaction means everything to us, and we’re committed to offering you only the best in men's clothing.